Does OS X support manual duplex printing with my product? It takes a long time to copy a document. Error Messages or Lights. The product displays an error that the CD tray is not inserted correctly. Page Manager. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. I see the message Cannot connect to Internet in Windows 8.
The message Parts inside your printer are reaching their end of service life appears when I print. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan.
Select the questions to view the answers Can the product still print if an ink cartridge is expended or not installed? The color ink cartridge is expended even though I print in black only. Why does this happen? I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? How long should an ink cartridge remain in my product if it's not used often?
How do I know when an ink cartridge needs to be replaced? Which ink cartridges should I use with my product? How do I change the ink cartridges? Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty? I brought my product with me to a different country and can't find ink for it. Memory Cards or External Devices. Select the questions to view the answers Which memory cards are compatible with my product? What is the largest supported memory card for my product?
Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended? Paper or Media. Select the questions to view the answers How can I prevent the product from feeding multiple pages at the same time? What kind of paper gives the best results for high quality printing? Can I use sheet labels with my product? Can I print on vellum paper? How should I load envelopes? How do I know which paper or media type to select in my product's driver?
Does the type of paper I use really make a difference? Ink smears when I print envelopes. Can I use hole-punched paper with my product? Heavy coated or thick paper does not load correctly or loads skewed. Select the questions to view the answers How do I set the default print settings when I print from Windows or my Mac?
Print Quality or Appearance. Select the questions to view the answers The image look inverted, as if viewed in a mirror. My product's Fix Red-Eye setting does not fix the red eye in my photo. Can I print double-sided using my product?
My printout has incorrect margins. My printout has lines running through it. My printout is blurry or smeared. My product is printing blank pages from Windows or my Mac. My printout has incorrect or missing colors. My printout contains garbled characters when I print from Windows or my Mac.
The printout is grainy. The printout has a slight slant. Can I edit documents that I have scanned with Epson Scan? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers I am unable to scan from my computer.
The quality of a scanned image with Epson Scan is poor. My product doesn't detect my photos placed on the scan bed when I use the copy function on the control panel. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? How do I use the control panel buttons to scan a photo to a memory card or USB drive?
How do I use the control panel buttons to automatically scan a photo or document and attach the scanned image to an email? Can I scan from my product's control panel to my computer over a network connection? How do I decide which resolution to select when scanning from Epson Scan? How do I scan a multi-page document into one PDF file on my computer? What is the maximum number of pages that I can scan into one PDF file? Can I scan if an ink cartridge is expended in the product?
How do I save my scans to a specific folder when using the Scan to PC button? How do I scan a photo without scanning the entire scanner glass? Software or Setup. What information do I need to know before I install the product on my wireless network? What is the Thick paper and envelopes setting in my product software used for? My product is already set up to work with a computer on my wireless network. How do I set up an additional computer to use the product on the same network?
I installed the product using a USB connection but now want to switch to wireless. How do I use the duplexer when I print from Windows? How do I use the duplexer when I print from my Mac? While installing the software for a network installation, EpsonNet Setup was unable to find my product on the network. Can I select a print resolution by indicating a specific dpi dots per inch setting? I upgraded my system software to OS X Now the duplexer option is no longer available in my product software.
I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? How long should an ink cartridge remain in my product if it's not used often?
How do I know when an ink cartridge needs to be replaced? Which ink cartridges should I use with my product? How do I change the ink cartridges? Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
I brought my product with me to a different country and can't find ink for it. Memory Cards or External Devices. Select the questions to view the answers Which memory cards are compatible with my product?
What is the largest supported memory card for my product? Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended? Paper or Media. Select the questions to view the answers How can I prevent the product from feeding multiple pages at the same time? What kind of paper gives the best results for high quality printing?
Can I use sheet labels with my product? Can I print on vellum paper? How should I load envelopes? How do I know which paper or media type to select in my product's driver? Does the type of paper I use really make a difference? Ink smears when I print envelopes.
Can I use hole-punched paper with my product? Heavy coated or thick paper does not load correctly or loads skewed. Select the questions to view the answers How do I set the default print settings when I print from Windows or my Mac? Print Quality or Appearance. Select the questions to view the answers The image look inverted, as if viewed in a mirror. My product's Fix Red-Eye setting does not fix the red eye in my photo.
Can I print double-sided using my product? My printout has incorrect margins. My printout has lines running through it. My printout is blurry or smeared. My product is printing blank pages from Windows or my Mac. My printout has incorrect or missing colors. My printout contains garbled characters when I print from Windows or my Mac. The printout is grainy. The printout has a slight slant. Can I edit documents that I have scanned with Epson Scan?
Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers I am unable to scan from my computer.
The quality of a scanned image with Epson Scan is poor. My product doesn't detect my photos placed on the scan bed when I use the copy function on the control panel. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
How do I use the control panel buttons to scan a photo to a memory card or USB drive? How do I use the control panel buttons to automatically scan a photo or document and attach the scanned image to an email? Can I scan from my product's control panel to my computer over a network connection? How do I decide which resolution to select when scanning from Epson Scan?
How do I scan a multi-page document into one PDF file on my computer? What is the maximum number of pages that I can scan into one PDF file? Can I scan if an ink cartridge is expended in the product? How do I save my scans to a specific folder when using the Scan to PC button?
How do I scan a photo without scanning the entire scanner glass? Software or Setup. What information do I need to know before I install the product on my wireless network? What is the Thick paper and envelopes setting in my product software used for? My product is already set up to work with a computer on my wireless network. How do I set up an additional computer to use the product on the same network? I installed the product using a USB connection but now want to switch to wireless.
How do I use the duplexer when I print from Windows? How do I use the duplexer when I print from my Mac? While installing the software for a network installation, EpsonNet Setup was unable to find my product on the network. Can I select a print resolution by indicating a specific dpi dots per inch setting? I upgraded my system software to OS X Now the duplexer option is no longer available in my product software.
Epson Print CD quits unexpectedly when printing from my Mac. The settings are grayed out in Epson Scan on my Mac. I'm setting up my product with a wireless Ad Hoc connection and cannot print. I'm having problems installing the software for a wired network connection. I'm having problems installing the software for a USB connection.
I'm having problems installing the software for a wireless network connection. How do I install the latest scanner driver on my Mac? Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
Does my product support Epson Connect? How do I obtain the latest product software for Windows or my Mac? Can I use the Epson iPrint app with my Android device? I can't scan multiple document pages into a single PDF.
How do I change the default settings for the Scan to PC feature? Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac? Does Epson make drivers for Linux?
What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network. Wireless or Wired Connection. Select the questions to view the answers Can I set up my product for both a USB and network connection? Select the questions to view the answers How long is the warranty on the Auto Duplexer part number C12C?
What are the dimensions of the product with the duplex unit installed? When printing in Windows, how can I prevent an extra page from being ejected after every print job? How should I transport my product? Does Epson have a program where I can donate my working electronic equipment? My product will not wake up when I try to print with a wireless connection. Manuals and Warranty. User's Guide HTML This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Product Brochure PDF This document gives an overview of the product as well as technical specifications, available options and warranty information. Safety Data Sheets Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Cyan PDF. Yellow PDF. Light Magenta PDF. Magenta PDF. Register Your Product To register your new product, click the button below.
Register Now. Contact Us. Warranty Verification Verify your Epson product warranty. Verify Your Warranty.
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